Got in for an initial oil change and 5-tire rotation on very short notice. It was only a 80 minute wait. Friendly service department and a nice waiting area. Nothing to complain about whatsoever...
Had a great experience with Eric Garcia. He was very friendly and helpful in getting us our Gladiator launch edition. The delivery process was very easy and he helped get around our scheduling conflicts.
Took my granddaughter to have her Jeep serviced and for airbag recall. Service was fast and the people very nice and helpful. Seems like a first class service department. From what I saw I would definitely recommend.
Great experience! Wonderful #1 top-notch customer service, which is so important. They treated me like a VIP from the car buying process to 1-year later with servicing my vehicle.
My son was taking my Jeep to Tucson, Arizona for a summer internship. I realized at the last minute that I had not taken the Jeep in for a recall for the cruise control which is pretty important for that long of a drive. Scott got us right in and got it fixed, and got him on the road. Thank you so much for helping us in this situation
I had an excellent experience with the dealership! I was at a negative equity position on my trade and the truck I bought what's priced so low, I was able to trade out and get the vehicle I really wanted without any money out of pocket. The process was quick, even going through Finance was painless! Just an all-around great purchase, customer for life!
Marquis was awesome! He was patient and respectful and made sure we were getting the best deal. Everyone was hospitable and kind. THANK YOU MARQUIS!
Great and seamless buying experience. Great selection of Ram trucks. Cullen Gilmore was a pleasure to deal with....no pressure selling, paperwork took all but 10 min. Highly recommended.
Stopped in to just take a peek at the inside of a Jeep Cherokee with no interest in purchasing that day because I also wanted to look at other vehicles, long story short left the Grapevine dealership with with an amazing experience with the help of Aaron my salesman. And a beautiful and brand new 2019 Jeep Cherokee!!! I'm not a fan of dealerships more so because of the long drawn out process, but this dealership has turned all of that around for me - the experience was smooth, effortless, quick and easy! Love these guys and would recommend anyone interested to stop by and ask for Aaron!!
We made a visit to Grapevine Dodge Chrysler Jeep Ram after a long day. We were sold a beautiful truck at a very fair price. We received high end book value for our trade and the transaction was the smoothest I have ever experienced. Friendly staff with excellent customer service!!
If you are searching for a new or used vehicle, you should definitely make a visit to this dealership!!! Ask for Leo.
Thank you again.
Cullen was personable and friendly. Called a few days ahead and they had the car I was looking for available to look at.
Great experience in the purchase of a new car.
Very professional and nice experience.......
alesman Mohammad Hadaegh (Mo) is really just the nicest person ever. I have visited 8 dealerships in both Frisco and Mckinney. Today it was time to give Grapevine DCJ a try. I am so glad I ran into Mo. He was extremely knowledgeable about every car I looked at. He did not pressure me and he was very polite. With a little give and take, I agreed to purchase a new Jeep. I really enjoyed working with Mo. He takes care of everything and spends a lot of time explaining all the bells and whistles on the car. Aloha Mo, and thank you very much!