My service tech, Keith, was great during my simple oil change - both in how he handled my concerns s well as how he educated the junior staff in the Service Dept. My multi-point inspection revealed a coolant leak that I was unaware of. This enabled me to return to the independent shop who had replaced the water pump a year earlier so they could replace it (free, under their 18 month warranty).Keep up the great work, Keith!
I walked in a bit upside down on my trade, but this was the only dealership that responded to my purchase inquiry with reasonable offers and didn't treat me like a deadbeat. The deal was great, the customer service was fantastic, and Tony (salesman) was easy to work with and a good host.When it's time to trade up to a bigger truck I'll be calling these guys back up again.
Recently purchased a new vehicle and it was a pleasure. Cullen was wonderful during the sales process. I am happy with my purchase and would highly recommend Grapevine DCJ. I will be looking there first when ready to get my next Jeep. Ask for Cullen
Amazing service. We were treated very well, and we felt like we mattered and we were not pushed out and hurried up like other places. Our service advisor was Taylor, she went above and beyond, as well as all the se ewwww vice engineers that worked on our vehicle. I would recommend purchasing and vehicle here as well as all your Dodge Chrysler Jeep ect needs done here.